Return & Refund Policy

At Beyond Cards & Collectibles, we want you to feel confident about your purchase. Because trading cards and collectibles are products with rapidly changing market values and, in many cases, tamper-sensitive packaging, most purchases are final sale.

Trading Cards & Collectibles

Unless otherwise stated, all sales of trading cards and collectibles are final.

This includes:

• Factory-sealed trading card products

• Sports card products

• Booster boxes, booster bundles, packs, tins, Elite Trainer Boxes, hobby boxes, mega boxes, blasters, and sealed cases

• Individual trading cards and sports cards

• Graded cards

• Other collectible products

We do not accept returns or exchanges due to buyer's remorse, changes in market value, or because an item is available elsewhere at a different price after purchase.

Sealed Products

All sales of sealed trading card products are final.

We do not accept returns or exchanges on sealed products due to buyer's remorse, changes in market value, or because an item is available elsewhere at a different price.

If you receive the wrong product, an item arrives damaged in transit, or the product materially differs from its listing, please contact us before opening or altering the product. Opening, unwrapping, or otherwise altering a sealed product may affect our ability to provide a return, replacement, or other resolution.

The contents of factory-sealed products, including card selection, pull rates, card condition, print quality, collation, and other manufacturing characteristics, are determined by the manufacturer and are outside of our control. We cannot guarantee the contents of any sealed product.

Manufacturer defects involving the contents of an opened product generally need to be addressed directly with the manufacturer.

Incorrect, Damaged, or Materially Misdescribed Items

If we send you the wrong item, your order arrives damaged in transit, or an item materially differs from its listing, please contact us at hello@gobeyondcards.com as soon as possible and preferably within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Photos of the item

• Photos of the shipping packaging if the order arrived damaged

Please retain the item and all original packaging while we review the issue.

If we determine that an error occurred, we will work with you on an appropriate resolution, which may include replacement, return, store credit, or refund depending on the circumstances and product availability.

Singles and Graded Cards

Please review product photos, descriptions, and condition information carefully before purchasing individual cards or graded cards.

Raw trading cards are not guaranteed to receive any particular grade from PSA, BGS, CGC, or another grading company. Differences in grading opinions or the grade ultimately assigned by a third-party grading company are not grounds for a return.

If a card materially differs from the condition or item represented in its listing, please contact us as described above.

Preorders and Presales

Trading card products can experience significant changes in market value before and after release.

Unless otherwise stated on the product page, preorder and presale orders are considered committed orders once placed and may not be canceled solely because the market price has changed.

If we are unable to fulfill a preorder or presale, we will contact you and provide an appropriate refund for the unfulfilled item.

Release dates are established by manufacturers and distributors and may change. A manufacturer or distributor delay does not necessarily mean an order has been canceled.

Order Cancellations

If you notice an error in an order you have just placed, contact us immediately at hello@gobeyondcards.com.

We will make a reasonable effort to help before an order has been processed or shipped, but cancellation requests are not guaranteed.

Once an order has shipped, it cannot be canceled.

Approved Returns

Do not send merchandise back to us without contacting us first.

Returns are accepted only when specifically authorized by Beyond Cards & Collectibles in connection with an incorrect, damaged, materially misdescribed, or otherwise eligible item.

Any authorized return must be returned in the same condition in which it was received, with all original packaging, seals, labels, and accessories intact.

Unauthorized returns may not be accepted.

Refunds

When a refund is approved, it will generally be issued to the original payment method. Processing times after we issue a refund may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return results from an error by Beyond Cards & Collectibles or as otherwise required by law.

Local Pickup and In-Store Purchases

The same return and refund policy applies to purchases made for local pickup and purchases made at our Sebastopol retail shop unless otherwise stated at the time of purchase.

Please inspect local pickup and in-store purchases when you receive them whenever practical.

Questions or Problems With an Order

If you believe there is a problem with your order, please contact us. We would much rather have the opportunity to understand the issue and help resolve it.

Beyond Cards & Collectibles
138 Weeks Way
Sebastopol, CA 95472
Email: hello@gobeyondcards.com
Phone: (707) 800-9485

Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.